Certified Behavioral Health Case Manager (CBHCM)
The CBHCM credential prepares professionals to provide direct behavioral health targeted case management services to vulnerable populations, including adults and children with serious mental health conditions, substance use disorders, or child welfare involvement. Courses focus on engagement and assessment, service planning, coordination, linkage, monitoring, and thorough documentation.The CBHCM is recognized for billable services under Florida's State Medicaid Plan and meets the certification requirement outlined in s. 394.4573, Florida Statutes, making it a credential with both practical and regulatory significance for the work you do.In accordance with Florida Certification Board (FCB) standards, our training is delivered exclusively via compliant self-paced online courses; "homestudy" formats are no longer accepted. To successfully verify learning and earn a certificate of completion, participants must pass a post-test with a minimum score of 80% and complete a Level One evaluation (attitude questionnaire).
Service Planning and Medicaid Compliance (10 Hours)
Drafting measurable approach goals establishes a clear trajectory for clinical stabilization.
Defining strict medical necessity protects the operating facility from severe financial liability.
Executing shared decision-making ensures the client remains the primary architect of their rehabilitation.
Engagement and Assessment (10 Hours)
Practitioners practice motivational engagement techniques to build authentic therapeutic alliances.
Case managers implement strengths-based assessments to identify existing recovery capital.
Professionals evaluate social determinants of health to resolve environmental barriers safely.
Monitoring and Documentation (10 Contact Hours)
Case managers learn how to put objective field observations into defensible clinical records.
Practitioners apply federal confidentiality regulations to protect substance use and mental health data.
Professionals maintain the golden thread connecting assessments directly to care coordination activities.
Professional Responsibilities and Ethics (10 Contact Hours)
Professionals establish strict clinical boundaries to safely navigate community-based interventions without role confusion.
Practitioners apply structured ethical decision-making models to resolve unavoidable dual relationships in highly integrated environments.
Support staff execute statutory mandatory reporting protocols for suspected abuse while adhering to federal privacy regulations.
Coordination and Linkage (10 Contact Hours)
Practitioners build authentically connected referral networks to prevent the fragmentation of services.
Care coordination incorporates social determinants of health to address foundational barriers like systemic poverty.
Ethical guidelines mandate the avoidance of conflicts of interest during community partner collaborations.
Telehealth Best Practices and Virtual Ethics (4 Contact Hours)
Learners will master the clinical modification skills required to translate evidence-based, face-to-face therapeutic interventions into a secure virtual environment.
Professionals will implement robust digital privacy protocols to ensure strict compliance with the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2 regulations.
Clinicians will navigate complex out-of-state jurisdictional rules and establish rigorous boundary management strategies to prevent ethical violations.
Advanced Engagement and Assessment Supervisory Strategies (10 Contact Hours)
Supervisors will formulate targeted strategies to enhance client rapport and engagement across multidisciplinary teams.
Learners will evaluate standardized screening and functional assessment tools to match clients with appropriate service arrays.
Learners will enforce rigorous safety protocols addressing suicide lethality and the mandatory reporting of abuse.
Co-Occurring Disorders: Assessment and Treatment Planning (10 CE Hours)
Universal Ethics and Legal Responsibilities in Behavioral Health (6 CE Hours)
Clinical Documentation: Writing Effective Progress Notes and Reports (4 CE Hours)
Learn to seamlessly align assessments, treatment plans, and progress notes to demonstrate medical necessity and clinical progress.
Acquire skills to write Specific, Measurable, Achievable, Relevant, and Time-bound objectives that satisfy managed care and ethical standards.
Review critical regulations including HIPAA, 42 CFR Part 2, and ethical codes regarding privacy, access, and record retention.