Courses

Learners will apply the seven tasks of crisis intervention and a triage approach to immediate safety within the CMHP role.

Learners will use the ten domains of verbal de-escalation along with calm nonverbal communication and safe environments.

Learners will provide psychological first aid and adapt responses for psychosis, intoxication, suicidal crisis, and cognitive impairment.

Learners will describe the assumptions and evidence base of solution-focused brief therapy.

Learners will use miracle, exception, scaling, coping, and relationship questions to help people describe goals and progress.

Learners will develop well-formed goals and small next steps in the person's own words.

Learners will describe the biosocial theory and the acceptance-and-change balance that underlie DBT.

Learners will use validation to reduce emotional escalation and strengthen collaboration.

Learners will explain core skills from the four DBT modules and support people in practicing them in daily life.

Learners will describe multicultural counseling competence and the Multicultural and Social Justice Counseling Competencies framework.

Learners will examine their own cultural identities, biases, and privilege and recognize cultural encapsulation.

Learners will recognize microaggressions, oppression, and socioeconomic barriers and respond in affirming ways.

Learners will describe cultural humility and explain how it differs from a static view of cultural competence.

Learners will examine their own identities, positions, and assumptions and recognize how bias and microaggressions affect helping relationships.

Learners will apply intersectionality and social determinants of health to understand clients' experiences and barriers.

Learners will explain why self-care is an ethical responsibility under the FCB Code and professional literature.

Learners will distinguish burnout, compassion fatigue, secondary traumatic stress, vicarious trauma, compassion satisfaction, and vicarious resilience.

Learners will recognize personal warning signs and use evidence-informed recovery, self-compassion, and wellness strategies.

Learners will distinguish boundary crossings from boundary violations and recognize the warning signs of boundary drift in community practice.

Learners will apply the FCB Code's boundary, exploitation, and social media provisions to home visits, overlapping communities, and digital communication.

Learners will use decision tools to respond to hospitality, gifts, requests for favors, self-disclosure, and physical contact in ways that protect clients and relationships.

Standardized diagnostic literacy establishes a clear clinical baseline to support collaborative treatment planning.

Systematic classification techniques assist in recognizing how symptoms manifest across childhood, adulthood, and late life.

Identifying social determinants through Z-codes reveals environmental factors that influence psychological well-being.

Learners will describe the purpose, scope, and key definitions of the FCB Code of Ethical and Professional Conduct, including who is considered a client.

Learners will apply the Rules on professional standards, criminal activity reporting, boundaries, sexual misconduct, exploitation, fraud, safety, and records to common CMHP situations.

Learners will explain the FCB complaint, investigation, sanction, appeal, and reinstatement processes and their professional consequences.

Learners will describe the core competencies of interprofessional collaboration and the roles of common behavioral health team members.

Learners will apply structured communication tools to report observations clearly and objectively to licensed clinicians and teams.

Learners will contribute effectively to team meetings, integrated care, and family partnerships while following privacy law and consent requirements.

Learners will describe how Florida's major public assistance systems are organized and which agencies determine eligibility for each.

Learners will support people through applications, renewals, and required reporting for Medicaid, the Medically Needy program, SNAP, and Social Security disability benefits.

Learners will connect people with housing, substance use, crisis, and legal resources through active, consent-based linkage.

Learners will describe advocacy within the CMHP role, including the difference between acting with a person and acting on their behalf.

Learners will identify key rights of people receiving mental health and substance use services in Florida and core disability rights protections.

Learners will coach people in self-advocacy and support them through grievances, complaints, and appeals.